Why choose us?

Industry Data: Why Dental Clinics Lose Revenue from Missed Calls

 

The phone is still the primary way patients contact dental clinics — yet many clinics fail to capture this revenue source:

 

  • 35% of incoming dental calls go unanswered — meaning roughly 1 in every 3 calls never gets a human response.  
  • Up to 78% of callers who reach voicemail never call back — they instead call a competitor.  
  • When calls go unanswered, 67% of potential patients contact another practice right away.  
  • Dental practices typically miss 20–35% of inbound calls, creating a chronic leak in patient acquisition.  

 

Financial Impact on Clinics


The cost of missed calls isn’t small — it’s measurable:

  • Each missed new patient call may represent approximately $850 in immediate revenue.  
  • The lifetime value of a new dental patient — including cleanings, treatments, and follow‑ups — can reach $3,200–$8,000 or more.  
  • Practices miss opportunities worth $100,000–$150,000 annually simply from unanswered calls and poor follow‑up.  

Even a small improvement in call answer rates translates directly into booked appointments and greater revenue.

 

 

What Every Clinic Knows (but Few Solve)

  • Dental marketing spends money to get leads — but if calls aren’t answered, that investment evaporates.  
  • Traditional receptionists can be overwhelmed — no system answers 24/7.  
  • A first impression over the phone influences whether a patient books and stays loyal.  
  • Competitors will happily take patients who couldn’t reach your clinic — in real time.  

 

At Maite, we solve these problems systematically. Our AI reception and follow‑up systems give clinics:

 

Better Patient Capture

No missed calls. Every inquiry gets an answer — even after hours.

 

 

Higher Conversion

Calls get answered + scheduled instantly — increasing appointment bookings.

 

 

Reduced Revenue Leakage

Unanswered calls are captured and followed up, keeping revenue inside the clinic.

 

 

Consistency & Reliability

AI never gets tired, never ignores calls, and never puts patients on hold.

 

 

Data‑Driven Optimization

We track performance and help you improve conversion rates over time.

 

In Short

Dental clinics lose real money from unhandled calls — hundreds of thousands annually. Clinics cannot afford phone gaps in a competitive market. That’s exactly where Maite helps: turning missed opportunities into booked patients and predictable revenue.

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